Shipping policy
# Shipping Policy
Last Updated: 13 May 2026
Thank you for shopping with Zappnex. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for details about processing, shipping, and delivery.
---
# Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
- Orders are processed Monday to Saturday, excluding public holidays
- Orders placed on Sundays or holidays will be processed on the next business day
- During high-demand periods or sales, processing times may be slightly delayed
Once your order is shipped, you will receive a confirmation email/message with tracking details.
---
# Shipping Methods & Delivery Timeframes
We offer the following shipping options across India:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 4–7 Business Days |
| Express Shipping (if available) | 2–4 Business Days |
Please note:
- Delivery times are estimates and may vary depending on your location
- Remote or rural areas may require additional delivery time
---
# Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
| Shipping Type | Cost |
|---|---|
| Standard Shipping | ₹49 |
| Express Shipping | Calculated at Checkout |
| Free Shipping | Orders above ₹999 |
Any applicable taxes or additional charges will be shown during checkout.
---
# Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your order using:
- The tracking link provided in your shipping confirmation message
- Our order tracking page (if available)
Please allow up to 24–48 hours for tracking updates to appear after shipment.
---
# Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- High order volumes
- Courier service disruptions
- Weather conditions
- Public holidays
- Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact us at:
flashcart.services@gmail.com
---
# Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect or incomplete address is provided:
- Delivery may be delayed or unsuccessful
- Additional shipping charges may apply for re-delivery
Please contact us immediately if you need to update your shipping details after placing an order.
---
# Lost, Stolen, or Damaged Packages
If your package is lost, damaged, or arrives in poor condition, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos/videos of the issue
- Description of the problem
We will work with the courier partner to resolve the issue as quickly as possible.
---
# International Shipping
Currently, Zappnex ships only within India. We do not offer international shipping at this time.
---
# Contact Us
If you have any questions about shipping or your order, please contact us:
**Store Name:** Zappnex
**Email:** flashcart.services@gmail.com
**Business Hours:** Monday to Saturday, 10:00 AM – 7:00 PM IST
**Business Address:**
30-A, Waqf Nagar, Dadabari, Ladpura,
Kota, Rajasthan - 324009,
India
Thank you for shopping with Zappnex.