Terms of service
# Terms of Service
Last Updated: 13 May 2026
Welcome to Zappnex. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these Terms.
Please read them carefully before using our website.
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# 1. General Conditions
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision
- You will provide accurate and complete information
- You will not use our products or services for any illegal or unauthorized purpose
We reserve the right to refuse service to anyone at any time for any reason.
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# 2. Account Terms
When creating an account with Zappnex, you agree to:
- Provide accurate and current information
- Maintain the confidentiality of your account credentials
- Accept responsibility for all activities under your account
We are not responsible for any unauthorized access resulting from your failure to protect your account information.
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# 3. Product Information & Descriptions
We strive to ensure that all product descriptions, images, pricing, and specifications are accurate.
However:
- Product colors may slightly vary due to screen settings
- Minor variations may occur in packaging or appearance
- We do not guarantee that all descriptions are completely error-free
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
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# 4. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR).
We reserve the right to:
- Modify product prices at any time
- Cancel orders due to pricing errors
- Refuse suspicious or fraudulent transactions
Accepted payment methods may include:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (if available)
Payments are processed securely through trusted third-party payment providers.
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# 5. Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation email/message.
However, order acceptance is subject to:
- Product availability
- Successful payment verification
- Verification of customer information
We reserve the right to cancel or refuse any order for reasons including:
- Suspected fraud
- Incorrect pricing
- Stock unavailability
- Incomplete customer details
Customers may cancel orders within 12 hours of placing the order by contacting:
flashcart.services@gmail.com
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# 6. Shipping and Delivery
We aim to process and dispatch orders within [BUSINESS DAYS].
Estimated delivery times may vary depending on:
- Customer location
- Courier partner delays
- Public holidays
- Weather or unforeseen circumstances
Zappnex is not liable for delays caused by shipping carriers or external factors beyond our control.
Customers are responsible for providing accurate shipping information.
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# 7. Returns and Refunds
Our Return & Refund Policy outlines the conditions for returns, refunds, replacements, and exchanges.
By making a purchase, you agree to our Return & Refund Policy.
For return-related assistance, contact:
flashcart.services@gmail.com
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# 8. Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate any laws or regulations
- To transmit viruses or malicious code
- To infringe upon intellectual property rights
- To harass, abuse, or harm others
- To engage in fraudulent activities
- To interfere with website security or operations
Violation of these Terms may result in termination of access to our services.
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# 9. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Product listings
- Graphics
- Website design
is the property of Zappnex and protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
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# 10. Limitation of Liability
To the maximum extent permitted by law, Zappnex shall not be liable for:
- Indirect or incidental damages
- Loss of profits or data
- Delivery delays
- Website interruptions
- Product misuse by customers
Our total liability shall not exceed the amount paid by the customer for the purchased product.
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# 11. Third-Party Links and Services
Our website may contain links to third-party websites or services.
We are not responsible for:
- Third-party content
- Privacy practices
- External websites
- Services provided by third parties
Customers should review third-party policies separately.
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# 12. Privacy Policy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in the Privacy Policy.
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# 13. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [YOUR CITY & STATE], India.
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# 14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Changes will become effective immediately upon posting on this page.
Customers are encouraged to review these Terms periodically.
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# 15. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
**Store Name:** Zappnex
**Email:** flashcart.services@gmail.com
**Business Hours:** Monday to Saturday, 10:00 AM – 7:00 PM IST
**Business Address:** [ 30-A, Waqf Nagar, Dadabari, Ladpura, Kota, Rajasthan - 324009, India ]
Thank you for shopping with Zappnex.